Cookie Policy
1. Introduction
This Cookie Policy explains how Brivalo ("we", "us", "our") uses cookies and similar tracking technologies on www.brivalo.com. By using our website, you consent to our use of cookies in accordance with this policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit websites. They help websites remember information about your visit, enabling improved functionality and personalized experiences.
3. How We Use Cookies
We use cookies for these essential purposes:
Purpose | Description | Examples |
---|---|---|
Essential | Required for website functionality | Session maintenance, shopping cart |
Performance | Analytics to improve user experience | Google Analytics, Hotjar |
Functionality | Remember preferences and settings | Language selection, region settings |
Advertising | Personalized marketing (opt-in required) | Facebook Pixel, Google Ads |
4. Specific Cookies We Use
Below is a detailed list of cookies implemented on our site:
Cookie Name | Provider | Purpose | Duration | Type |
---|---|---|---|---|
_session_id | Brivalo | Maintain user session | Session | Essential |
_shopify_visit | Shopify | Basic analytics | 30 minutes | Performance |
_ga | Google Analytics | Distinguish users | 2 years | Performance |
_gid | Google Analytics | Distinguish users | 24 hours | Performance |
_fbp | Meta | Ad delivery (opt-in) | 3 months | Advertising |
language | Brivalo | Store language preference | 1 year | Functionality |
5. Consent Management
We comply with GDPR, CCPA, and ePrivacy Directive requirements:
- Essential cookies are always active (no consent required)
- Non-essential cookies require explicit opt-in via our cookie banner
How to Manage Cookies
You can control cookies through:
- Browser Settings:
- Advertising Opt-Outs:
6. Third-Party Cookies
We work with these trusted partners who may set cookies:
- Google Analytics: Privacy Policy
- Meta (Facebook): Cookie Policy
- Shopify: Cookie Information
We don't control third-party cookies. Please review their policies for opt-out options.
7. Data Retention
Cookie data retention periods:
- Session cookies: Deleted when browser closes
- Persistent cookies: Up to 2 years maximum
- Analytics data: Anonymized after 26 months
8. Policy Changes
We may update this policy periodically. Significant changes will be:
- Posted on this page with new effective date
- Announced via cookie banner for 30 days
- Require re-consent for material changes
9. Contact Information
For cookie-related inquiries:
Data Protection Officer:
Email: dpo@brivalo.com
Postal: Brivalo Ltd, 13 Montagu St, London W1H 7EX, UK
General Support:
Email
support@brivalo.com
Phone Number
+44 7418 314470
Address
13 Montagu St, London W1H 7EX, United Kingdom
Business Time
Monday - Friday: 9am - 6pm (GMT+1)
Closed weekends and UK bank holidays